You will:

• Work closely with the Project Director of BOOKED: Hong Kong Art Book Fair, planning the art book fair in terms of the overall concept/direction, thematic direction, exhibitor focus.
• Conceptualise layout and formulate layout plans (of art book fair exhibitors, curatorial displays and special projects), in coordination with installers and exhibition design professionals such as architects, graphic designers, and others.
• Curate and/or provide support to curating displays and special projects for the art book fair
• Provide support for communications and promotional initiatives related to all aspects of the fair, both in print and online including writing, editorial, print and distribution support and for advertising campaigns and/or partnerships
• Lead the Artists’ Book Library in terms of installation, display, updates, etc.
• Take part in considering book acquisitions for the Artists’ Book Library
• Plan public programming events in relation to the Artists’ Book Library and/or the intersection of art and publishing as well as other public programming
• Provide support to educational and public programmes, and in developing outreach to continue building long-term strategic alliances for future editions of the art book fair, and other year-round programme options

You should have/be:

• Master’s Degree in Arts/Cultural Studies/Curatorial Studies or other relevant discipline
• Minimum 8 years’ experience in a contemporary art related art space and/or institution. Hands on experience in public programming, artist book production and/or exhibition (i.e. art book fair), and contemporary artwork production, and event management. Experience in administering the production workflow
• Excellent communication skills, proficient in spoken and written English and spoken Cantonese. Good Putonghua is preferred
• Genuine interest and very good knowledge in contemporary art, artist’s books, and visual culture
• Self-motivated, passionate in working with artists, publishers, curators and researchers in developing complex art and/or artist book projects
• Problem solving skills, creative, responsible and detail oriented

Reporting to the Head of Performing Arts, you will

• Plan, research and produce a variety of local and international performing arts and cross-disciplinary programs which align with and contribute to Tai Kwun’s mission and strategic plan
• Work on a wide range of productions, different in scale and nature, including some existing productions returning for a repeat season and some which are in the earliest stage of concept and development
• Contribute to the breadth and vitality of Tai Kwun’s online digital programs through the production of imaginative content  
• Explore opportunities for meaningful and creative collaborations with Tai Kwun’s Contemporary Art and Heritage departments to contribute to Tai Kwun’s distinctiveness
• Develop and maintain highly effective working relationships with Tai Kwun colleagues from departments which rely on or provide support to Performing Arts, in particular Marketing-Communications, Production, Finance, Procurement and Visitor Experience
• Build and maintain active relationships with local and overseas artists, partners and cultural organizations, staying abreast of collaborative opportunities and cultivating external support
• Apply high standards of thoroughness, timeliness and professionalism in all communications, administrative and production duties including program planning, budgeting, production and engagement with active partners and stakeholders

You should have/be

• Bachelor’s Degree in Performing Arts, Arts or Cultural Studies, Arts Management, Arts Education or related discipline
• Minimum 5 years’ solid experience in performing arts and cultural sector.  Expertise in one or more disciplines of performing arts, and a commitment to both traditional and contemporary culture
• Deep understanding of the Hong Kong arts scene and extensive networks with overseas and local performing arts groups or institutions. A clear understanding of Tai Kwun’s various venues and an appreciation of suitability of certain types of programming to specific venues in Tai Kwun
• Demonstrable experience in establishing programme strategies to develop audiences
• Excellent communication and negotiation skills
• Excellent command of written and spoken English and Chinese
• Understanding of the practicalities and resourcing of the backstage and technical support which is required to bring a production to the stage
• Flexible in working at irregular hours including weekends, evenings, public holidays of festive seasons, as required by the program

You will:

• Assist in overall project management, business analysis, process re-engineering/ streamlining, workflow design, project scope and resources monitoring to meet project schedule and budget
• Work collaboratively with project owners, vendors, technical leads, project managers, stakeholders and business users during the phases of requirement, design and development to ensure quality of deliverables and service
• Comply with established standards and processes in delivering deliverables. Identify risks and track through to resolution
• Support in identifying and escalating any critical issues which affect time, budget or quality to the technical leader / project manager during the project management cycle in a timely manner
• Formulate test plans and conduct user acceptance test. Provide support during system test and user acceptance test, coordinate with users in integration and testing of new enhancements
• Assist in preparing training material and provide end user training, transfer the knowledge gained throughout various parts of the organization
• Provide post-project/implementation supports.  Assist in IT documentation, process improvement and regular review. Keep abreast of the market, suggest and propose new business initiatives
• Perform other ad hoc duties as required

You should have/be:

• Bachelor degree in Information Technology, Computer Science or related disciplines
• Minimum 5 years’ solid experience in IT projects with solid experience in system implementation on CRM-related systems or customer-facing applications, APIs, and system configuration
• Hands-on experience in collecting user requirements, preparing test plan, performing UAT, conducting training, and providing support to end-users
• Familiar with project implementation management and approaches
• Good communication, relationship management and time management skills
• Good command of both written and spoken English and Cantonese 
• Candidates with more experience will be considered as Assistant Manager – IT Project

Reporting to Chief Technician, you will:

• Operate light board or video equipment properly to ensure the productions run smoothly
• Provide technical support to internal and external clients to ensure on-site performance quality and procedures conformity
• Supervise part time technicians and/or contractors on lighting and video equipment and system setup
• Support in loading and unloading equipment, setup and dismantle, to ensure the safe technical operations of Tai Kwun’s venues
• Monitor and maintain the condition of lighting, sound, video and stage equipment. Follow up with supervisor on repair of equipment and replacement
• Prepare and consolidate departmental records for operations or billing (e.g. timesheets, keys or inventory issued, petty cash claims, etc)

You should have/be

• Diploma or above in technical performing arts or related discipline
• Minimum 2 years of Lighting/Video experience in entertainment related industry
• Solid knowledge of event operation and production techniques with hands on experience in theatre lighting, projection, and video systems
• Operation knowledge of theatre lighting system (ETC, MA or Hog) is preferred
• Projection Media Server programme or system setup knowledge is preferred, e.g. Disguise, LightAct, Coolux etc.
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Good problem solving, interpersonal and organizational skills
• Good command of both written and spoken English, Cantonese and Putonghua

Reporting to Assistant Production Manager, you will:

• Provide guidance on event/performance quality and guarantee excellent visitor experience
• Supervise technicians and/or contractors including “hirer’s agents” while on-site ensuring performance quality, procedures conformity, EPD compliance and proper use/condition of Tai Kwun equipment and/or facilities
• Provide technical risk assessment related to performance requirements and monitor safety matters during daily operation
• Work on-site closely with hirers, artist, crews or vendors to ensure the smooth delivery of performances, setting up and dismantling oversight
• Manage, assess the condition and maintain stage equipment inventory
• Operate or supervise the team to handle sound, lighting, video and other effects during setup, rehearsal and performances
• Prepare duty roster for technical staff and “permit to work” for Hirer’s teams
• Prepare and consolidate departmental records for operations or billing (e.g. timesheets, keys or inventory issued, petty cash claims, etc)

You should have/be

• Higher Diploma or above in technical performing arts or related discipline
• Minimum 5 years’ of relevant experience in similar size department or organization
• Solid knowledge of event operation and production techniques with hands on experience with theatre lighting, projection and video systems
• Operation knowledge of theatre lighting system (ETC, MA or Hog) is preferred
• Projection Media Server programme or system setup knowledge is preferred, e.g. Disguise, LightAct, Coolux etc.
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Good problem solving, interpersonal and organizational skills
• Good command of both written and spoken English, Cantonese and Putonghua
• Willing to work non-official hours including overnight, and on public holidays 

Be a creative member of Programme Marketing, you will

• Project manage 360 marketing and communications plans and implementations in focus of heritage programmes, ensuring KPIs are met and delivered within required standard, budget and timeline. Channels cover social media, digital marketing, KOL, public relations, advertising, and direct marketing
• Communicate marketing ideas from concept to execution, and work with internal departments and external partners, such as designers, photographers, videographers, agencies, and production houses to deliver optimized results
• Research on market best practice and generate creative / innovative marketing ideas that match the programme direction
• Conduct performance review for each project, deduce insights for ongoing enhancements
• Carry out regular website updates and provide administrative support to the team

You should have/be

• Bachelor Degree in Marketing, Communication, Journalism or related discipline
• Minimum 6 years’ solid experience in all-round marketing. Work experience in heritage related industry will be a plus
• Curious and passion in working at cultural industry
• Social media savvy. Active user of different social media platforms and familiar with the backend mechanism and data analysis.
• Very strong project management and interpersonal skills. Details oriented with good sense of logic and proposal writing  
• Excellent command of English and Chinese
• A fast learner with strong business acumen and flexible in working at irregular hours including weekends, if needed

Be a creative member of Programme Marketing, you will

• Project manage 360 marketing and communications plans and implementations in focus of heritage programmes, ensuring KPIs are met and delivered within required standard, budget and timeline. Channels cover social media, digital marketing, KOL, public relations, advertising, and direct marketing
• Communicate marketing ideas from concept to execution, and work with internal departments and external partners, such as designers, photographers, videographers, agencies, and production houses to deliver optimized results
• Research on market best practice and generate creative / innovative marketing ideas that match the programme direction
• Conduct performance review for each project, deduce insights for ongoing enhancements
• Carry out regular website updates and provide administrative support to the team

You should have/be

• Bachelor Degree in Marketing, Communication, Journalism or related discipline
• Minimum 6 years’ solid experience in all-round marketing. Work experience in heritage related industry will be a plus
• Curious and passion in working at cultural industry
• Social media savvy. Active user of different social media platforms and familiar with the backend mechanism and data analysis.
• Very strong project management and interpersonal skills. Details oriented with good sense of logic and proposal writing  
• Excellent command of English and Chinese
• A fast learner with strong business acumen and flexible in working at irregular hours including weekends, if needed

Reporting to Technical Services Lead, you will:

• Assist to manage Technical Services team (Building) to deliver safe, reliable, and cost-effective operation and maintenance services in building maintenance aspects.
• Drive, develop and implement the maintenance strategy for building fabric and structure and enhance the planned preventive maintenance plan.
• Work with external consultants to develop and implement the condition surveys and Heritage Maintenance Plan for building elements.
• Establish and manage all building fabric/ structural related procurement, contracts, and repair and maintenance works.
• Assist to manage architectural, interior, and landscape design/ renovation projects throughout the whole project cycle.
• Assist to develop and manage the 10-years asset management plan and the lifecycle of site assets according to the agreed standard.
• Assist to prepare the departmental budget and monitor the expenditure progress.
• Assist to manage and implement the operations and maintenance manual, emergency handling plan and occupational safety & health management system (OSHMS) manual.
• Participate in coordinating the technical resources of the Technical Team for operational effectiveness.
• Act as the Departmental Operation In-Charge on shift and as the single point of contact and team coordinator to handle issues and manage incident escalation procedures.

You should have/be

• Bachelor degree or above in Building Surveying, Construction Management, Architectural Studies, or relevant disciplines.
• Member of HKIS, RICS or CIOB or equivalent.
• Minimum 10 years of relevant experience in operation, repair, and maintenance of the building, including design, tendering, and project management, of which 5 years at managerial level. Previous exposure in heritage site and experience in communicating with statutory bodies, e.g. Lands Department, Building Department and Antiquities and Monuments Office, is preferred.
• Experience as a Technical Manager in heritage buildings and/or performing arts, or a similar position and/or tertiary qualifications would be an advantage.
• Passion in Heritage, Contemporary Arts, and Performing Arts. Positive attitude with passion in the Tai Kwun project is essential.
• Proficient in computer applications including Microsoft Office, AutoCAD, photoshop, etc.
• Excellent command of both written and spoken English and Chinese
• Good interpersonal and communication skills and able to interact with people of different levels
• Self-motivated, well-organized, attention to details, dynamic, result-oriented, able to work under pressure
• Good time management and problem-solving skills

You will:

• Develop, implement, and constantly review security policies, standards, resources requirements, protocols, and procedures to deliver high standard of security service
• Manage procurement process of expenditures for security operations including outsourced security services, infrastructure and equipment
• Work closely with Facilities Management team, lead and monitor day-to-day security operations performed by the outsourced security service responding to incidents, emergencies, investigation and reporting
• Plan and coordinate security operations for different functional areas such as arts, interpretation, exhibition, performance venues, public areas, residence premises & offices etc. and communicate with the respective users accordingly
• Control, monitor, evaluate and review the outsourced security services to ensure the services delivered meet the contract requirements, expectations of internal and external Tai Kwun users and all stakeholders
• Develop Security Plans, ensure execution of planned security & safety arrangements and mitigation measures of planned and specific events based on Risk Assessments
• Build and upkeep professional relationships and networks with the Hong Kong Police and any other government departments to facilitate a good platform for cooperation and communication
• Prepare and support annual planning activities such as drills, asset review, budgeting and capital project recommendations etc
• Perform other duties or special projects as assigned

You should have/be

• Diploma or Bachelor Degree in Security Management or other relevant discipline
• Minimum 8 years’ experience in security, law enforcement or related management area, of which 2 years at managerial or supervisory level
• Holder of Security Personnel Permit and professional qualification(s) in security is preferred
• Profound knowledge in security operations, crisis management, security assessment, crowd management and incident management
• High Proficiency in Word, Excel and PowerPoint
• Good command of written and spoken English and Chinese
• Strong communication and leadership skills to lead security team
• Able to work on flexible hours or shifts including Saturday, Sunday, or public holidays when necessary
• Candidates with less experience will be considered as Senior Officer – Security

Reporting to the Head of Heritage, you will

• Open up new horizons for heritage learning and impart knowledge that transmit heritage values to the public
• Design and manage a variety of learning programs to cater to diverse leaners’ needs, including primary and secondary school students, adults, and professionals
• Work with teachers, curators, and specialists to develop content and learning materials (onsite and online) for learners of different age groups; conduct teachers’ workshops to develop pedagogy
• Build and maintain active relationships with educational, professional, civic, and government organizations, staying abreast of collaborative opportunities and cultivating external support.
• Supervise and manage staff to implement programs, fostering a culture of excellence and collaboration
• Handle administrative duties including program planning, budget, engagement with active partners and stakeholders
• Participate in the development of open-access digital platforms to archive research output and disseminate online learning resources
• Design heritage-related outreach activities to strengthen community connection and broaden the audience base, including the marginalized groups; collaborate with external specialists to broaden learning opportunities for those with special needs
• Collaborate with the other departments of Tai Kwun Arts to create interdepartmental programing and manage the Learning Center

You should have/be

• Postgraduate degree in relevant field; research specialties in heritage conservation, history, cultural studies, and/or social anthropology preferred
• A minimum of 5 years’ professional experience in formal education and/or informal education in the arts and cultural sector
• Ability to interpret scholarship from various disciplines for the general public and to engage on a wide array of topics
• Knowledge of learning practices and pedagogical innovation
• Excellent communications skills, written and spoken in English and Chinese
• Strong network and contacts with stakeholders in the education, government, and nonprofit sectors
• Experience in managing staff and a track record of collaboration and teamwork
• Demonstrable experience working with community stakeholders

Reporting to the Design Manager, you will:

• Define and solve visual problems while handle outputs independently in fast pace. Design works of branding and programme marketing outputs across on and offline advertising, OOH, HTML5 web banners, UI/UX on website/app, collaterals, and merchandise, etc
• Liaise and work closely with internal parties, marketing team, external partners and agencies on design projects and manage high quality standard
• Support Design Manager to establish branding and creative system
• Enhance internal process and system to learn and evolve for better results
• Work independently and handle resources planning.  Nurture creative mindset and be brand ambassador of Tai Kwun

You should have/be:

• Bachelor Degree in Graphic/ Multimedia design or relevant discipline
• Minimum 3 years’ experience in graphic / multimedia design
• Proficient in using Adobe InDesign, Illustrator, Photoshop, XD, Dreamweaver, Premiere, After Effects or Cinema 4d or Final Cut Pro. Knowledge in HTML5 and CSS is an advantage
• Visually creative and strong in design, layout, and photographic skills
• Creative, detail-oriented, self-motivated, able to work independently and under pressure
• Sensitive to social media and mobile app trends
• Passion or interest in cultural and arts
• Candidates with more experience will be considered as Senior Designer

Reporting to the Education and Public Programmes Curator, you will

• Plan, support and implement Tai Kwun Contemporary education and public programmes, and other learning and experience programmes
• Plan and organise public events, including performances, lectures, panels, screenings, docent training, guided tours, etc. Support the team in leading and guiding interpretation of exhibition and art
• Coordinate ticketing and merchandise logistics for exhibition and related public programmes
• Liaise with and work closely with artists, curators, educators and scholars to develop ideas of programmes and maintain network
• Contribute ideas, texts, and other materials for website and promotional channels, especially in relation to public education and programming
• Coordinate with other internal departments for different projects. Handle internal workflow for procuring service providers. Ensure works are delivered timely and the quality is to the entire satisfaction and best interest of Tai Kwun
• Perform special projects as assigned

You should have/be

• Bachelor Degree in Art/Cultural Studies or relevant discipline
• Minimum 3 years’ solid experience in art administration, planning and organizing programmes, with previous exposure in contemporary visual art institutions
• Ticketing and merchandise experience
• Creative, meticulous and with passion in arts
• Excellent command of written and spoken English and Chinese
• Good project management, research, communication and negotiation skills
• High Proficiency in Word, Excel and PowerPoint

As a knowledgeable Visitor Experience Supervisor reporting to Operations, you will:

Work with team delivering an excellent visitor ‘transformative experience’ to make Tai Kwun “the vibrant heart of Hong Kong” by positively implementing and monitoring service standards and procedures that offer visitors the full range of excellent cultural opportunities at Tai Kwun.  Focus on the smooth delivery of front-line service quality, consistent execution and site-wide facilities presentation through monitoring, instruction, role-modelling, encouragement, and empowerment of front-line staff.

• Work closely with Duty Managers ensuring smooth operations and overseeing day-to-day administrative works
• Monitor enquiry handling from all channels; resolve contingency in a professional manner
• Identify visitor expectations, needs through observation surveys and constructive conversations with our internal front line and directly with guests
• Review standards and ensure that these are met for visitor services, security, cleaning, tours and exhibition/event operations
• Establish systematic quality assurance including checklists, analysis, action plans that cover varied aspects affecting visitor satisfaction
• Collaborate in inter-departmental opportunity for change and performance improvements
• Assist developing/preparing training material for frontline and facilitate training
• Perform any ad hoc duties when required

You should have/be:

• Diploma or Bachelor Degree in hotel & tourism management, education, cultural studies, history or other related disciplines
• Minimum 3 years’ experience at supervisory level in Customer Service with exposure in related sector is preferred.  Having 1 years’ experience in performing arts venue setting, gallery or hospitality will be an advantage
• Specific Experience in a role that will bring a ‘public facing’ advantage to front-line service quality
• Strong on-the-spot problem solving skills; eye for details with a visitor-focused lens, result-oriented towards service delivery and quality
• Awareness of industry best practices, benchmarks and applications
• Proficiency in MS Office suite with ability to craft analysis and results
• Excellent organizational skills, self-motivated, diligent, intellectually curious
• Good command of Chinese and English. Proficient in other languages will be an advantage
• Willing to work according to the internal rotation plan and prepared to work in outdoor areas
• Able to work on shift and perform duty during weekends and public holidays

As a knowledgeable Visitor Experience Associate reporting to Operations, you will:

Focus on delivering an excellent visitor ‘transformative experience’ to make Tai Kwun “the vibrant heart of Hong Kong” by helping to optimize front line team deployment planning using Tai Kwun software/systems to centralize administration improving operations efficiency.  Provide consistent ‘Core’ visitor service delivery quality including visitor welcome, preparing the site opening and closing, daily post assignment rotations, access/crowd control and assisting daily visitor operations.

• Support daily operations at Visitor Centre, Gallery Reception and ushering in other event areas
• Proactively greet visitors, guide and guarantee excellent visitor experience and conduct survey
• Handle face-to-face enquiries and comments at designated locations in a professional manner
• Perform daily ticketing, sales activities and cash box in Visitor Centre and designated locations.
• Work closely with Operations Manager, Core Services Manager and Visitor Experience  Supervisor to create and implement day to day schedule management, co-ordinate schedule swaps and changes based on staffing needs and changing programme requirements
• Use workforce management system (HROTG), prepare reports to assist management in monitoring team and individual performance
• Assist with tracking related to individual staff requirements as may be needed for ‘permit-to-work’ in specific positions that typically include training or Covid test results

You should have/be:

• Diploma or Bachelor Degree in hotel & tourism management, education, cultural studies, history or other related disciplines
• Minimum 2 years’ experience in Customer Service with exposure in related sector is preferred.  Having 1 years’ experience in performing arts venue setting, gallery or hospitality will be an advantage
• Proficiency in MS Office suite and other computer literacy with ability to manage data input, reporting, exporting and other software features.
• Excellent communication skills assisting, managers/supervisors or other decision makers in developing resourcing or staff deployment solutions
• Continuously look for and recommend means to improve quality, standardize services or simplify the delivery of Visitor Services
• Specific Experience in a role that will bring a ‘public facing’ advantage to front-line service quality in a public setting including -
  • Front line support roles Front Desk, Service Hotline
  • Event and Programme roles, ushering and public safety
• Excellent organizational skills, self-motivated, diligent, intellectually curious
• Good command of Chinese and English. Proficient in other languages will be an advantage
• Willing to work according to the internal rotation plan and prepared to work in outdoor areas
• Able to work on shift and perform duty during weekends and public holidays

As a knowledgeable Visitor Experience Associate reporting to Operations, you will:

Focus on delivering an excellent visitor ‘transformative experience’ to make Tai Kwun “the vibrant heart of Hong Kong” by positively interacting with visitors as an ambassador in the first welcoming point of contact in Tai Kwun.  You will also play an essential service role providing informed and knowledgeable advice about site-wide events, heritage tours, specific exhibitions and performances that offer visitors the full range of excellent cultural opportunities at Tai Kwun.

• Support counter daily operations at Visitor Centre, Gallery Reception and ushering in other event areas
• Proactively greet visitors, guide and guarantee excellent visitor experience and conduct survey
• Handle face-to-face enquiries and comments at Visitor Centre, Art Gallery Reception, or designated locations in a professional manner
• Handle phone-in or write-in enquiries and comments and other contingency duties in a professional manner
• Perform daily ticketing, sales activities, cash box and inventory management in Visitor Centre and designated locations.
• Guide thematic exhibitions tours and/or education tours
• Perform any ad hoc duties when required

You should have/be:

• Diploma or Bachelor Degree in hotel & tourism management, education, cultural studies, history or other related disciplines
• Minimum 2 years’ experience in Customer Service with exposure in related sector is preferred.  Having 1 years’ experience in performing arts venue setting, gallery or hospitality will be an advantage
• Specific Experience in a role that will bring a ‘public facing’ advantage to front-line service quality in a public setting including -
  • Hotel, Hospitality or In-Flight services
  • Front line support roles Front Desk, Service Hotline and routine service quality monitoring or inspection
  • Event and Programme roles, ushering and public safety
  • Public survey, questionnaire and data analysis with presentations
• Excellent organizational skills, self-motivated, diligent, intellectually curious
• Outgoing, friendly and courteous
• Good command of Chinese and English. Proficient in other languages will be an advantage
• Willing to work according to the internal rotation plan and prepared to work in outdoor areas
• Able to work on shift and perform duty during weekends and public holidays

You will:

• Manage and coordinate exhibitions, public programmes, art book fair programmes
• Organize educational programs and public events for youth, school and family audiences
• Draw upon art pedagogical practice, in collaboration with community partners and the general public, for public education in art interpretation
• Contribute ideas, texts, and other materials for website and promotional channels, especially in relation to public education and programmes and oversee print production
• Provide support in public art projects, work with curators and artists on realising art commissions, including planning, production and communication
• Prepare budget planning, forecasting and reporting.  Handle enquiries from artists and the public and maintain good relationship with partners and service providers
• Actively manage the print production

You should have/be:

• Degree in Art/Cultural Studies or relevant discipline
• 6 years’ experience in art administration, planning and organizing programmes, with previous work in contemporary visual art institutions
• Experience in the print production of art material
• Experience in translation / interpretation is preferred
• Excellent command of written and spoken English and Chinese
• Good project management, research, communication and negotiation skills
• Creative, meticulous and with passion in arts

Sorry, this entry is only available in Chinese.

Report to the Exhibition Manager, you will

• Support the planning, production, installation, maintenance and dismantling of contemporary art exhibitions
• Provide technical support to exhibition displays, artwork proposals and on-site artwork handling including but not limited to the setup and testing of lighting, AV equipment, prints, site specific installations, sculptures, and other artworks according to the technical specifications and venue requirements
• Perform other handling, packing, maintenance and dismantling of displays and artworks
• Provide measurements and technical data of the exhibition venues as required
• Conduct AV Equipment sourcing, recommendation and testing during planning and installation stages for the exhibitions
• Comply with the organization principles of the warehouse through responsible usage, tracking and storage of audio-visual equipment, tools and apparatus, adhering to international best practice standards
• Comply with the principles of Occupational Health and Safety and manual handling guidelines, including the operation of power tools, forklifts, scissor lifts and equipment used within exhibitions and storage areas
• Perform special projects as assigned

You should have/be

• Minimum 3 years of contemporary art handling experience, comparable professional experience in exhibition production in a gallery, museum or other cultural organisations will also be considered
• Technical expertise in the logistics and methods of large scale / complex art handling and installation, including the installation and maintenance of exhibition displays, audio/visual equipment, electrical work, and carpentry
• Experience and understanding in various contemporary art installation methods and knowledge of artwork production including framing and printing
• Good Command of both spoken and written English and Chinese

The Job
You will:

• Operate the equipment for the events including audio/lighting console, speaker, stage lighting system, marley, projector, filming equipment, etc. properly and in a safe manner 
• Keep and maintain all equipment in good conditions
• Provide professional technical support to the Programming Teams

About You
You should have/be:

• 1 year’s relevant experience in Stage Management/ Audio/Lighting/Video/Effects in entertainment related industry
• Familiar with event operations or stage production
• Able to perform cabling and equipment patching
• Fresh graduate from APA or technical institute will also be considered

Tai Kwun, Hong Kong’s centre for heritage and arts, is currently building a visitor experience team to offer a unique package of heritage and arts experience at the restored Central Police Station compound in Hong Kong.

Each team member will have a chance to take on multiple part-time roles in providing visitor services and assisting in site-wide heritage and arts programmes.  The part-time roles include:

Customer Service Associate
The Job

• Provides a full range of guest services for visitors to Tai Kwun
• Proactively provides any assistance to visitors and responds to the queries
• Performs cash handling duty at certain service locations
• Professionally handles any contingency for visitors and provides immediate assistance

Heritage Programmes Helper
The Job

• Helps visitors understand the exhibition/programming content and the story flow
• Conducts guided tours for thematic programmes
• Assists in heritage events, including programme openings, workshops, talks, etc. Maintains a smooth visitor flow in the exhibition/activity area
• Provides visitors a historic overview of the site's history if they are keen to learn.  Helps visitors identify appropriate resources for them to explore the site's heritage offerings
• Engage individual visitors and families on impromptu tours or conversations

Gallery Guide
The Job

• Serves as a host of the galleries to welcoming visitors and providing prompt feedback to their queries
• Serves as an interpreter and tour guide of the contemporary art exhibitions for visitors, including school-age and adult groups
• Maintains a smooth visitor flow in the art galleries and helps assume the safety of artworks and of visitors
• Assists in the galleries' events, including Family Day activities, school workshops and other events

Event Helper
The Job

• Assists in venue set up and coordinates with other parties in the logistical arrangements
• Assists in on-site operations, including ticketing, greeting visitors, escorting visitors and ushering visitors
• Maintains a smooth visitor flow in the venue
• Provides any support to the production team during the events

Being a member of our Visitor Experience Team, you should have/be:

• Good command of Chinese & English; knowledge of other languages will be an asset
• Ready to serve as a host of Tai Kwun and handle any visitor inquiries
• Looking for opportunities to play multiple roles within the Visitor Experience Team
• Willing to work shifts, including on weekends and holidays
• Willing to work in any location within Tai Kwun including indoor and outdoor locations
• Enthusiastic, passionate, outgoing, cheerful, friendly, courteous, helpful and sensitive to visitors’ needs
• Strong on-the-spot problem-solving skills